General
GENERAL INFORMATION
- How do mobile tickets work?
- When will I receive my mobile ticket(s)?
- Do I need an internet connection to enter the stadium?
- Can I use my mobile tickets on a Windows phone? Can I use a tablet?
- How do I access my mobile tickets on my smartphone?
- I do not have a smartphone. How can I get my tickets?
TROUBLESHOOTING
- Why can’t I login on another phone?
- Why are my mobile tickets not showing in the app?
- The QR code is not showing on my mobile ticket. Is this normal?
- I have received my mobile tickets, but some are missing. Why?
- What shall I do if I have mobile tickets with seats in different locations of the stadium?
- What if I have difficulties downloading the UEFA Mobile Tickets app from the Google Play Store?